Decisiv Service Management Platform

Welcome to Decisiv DSMP

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We, at Decisiv, appreciate your participation in the DSMP Pilot. With your support and feedback, DSMP will set the standard for a Professional, Consistent, Fast and Precise Service Write Up process and move you ahead of the competition.

The database currently supports the CH, CL, CV, and CX models, going back 15 years.

More models will be added in near future. We are in process of supporting LE and MR models.

A total of 200 operations are available in the database at this point in time. All the operations have correct labor times loaded. Out of the 200 operations, 55 are labor only operations. In addition, part data is loaded for 69 operations. During the pilot phase, more part data is being added. To see the list of operations for which the part data has been added, click here

Please send your comments and suggestions to DSMP Support Team

In case of emergency situations related to service (such as website being down), please send an email to 911@decisiv.com .  In your email, in addition to the nature of problem, please include your dealer ID, name, and phone number. A pager message will be sent to Mack.Asist Customer Support Team when you send email to 911@decisiv.com.


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